What is Nitron?
Nitron is a manufacturer of high-performance suspension systems, specialising in products for automotive and motorcycle applications. Our products are designed and built in the UK and USA with a focus on performance, quality, and reliability.
Where are Nitron products made?
All Nitron suspension products are designed, engineered, and manufactured in the UK and USA.
What is the elec-TRON range?
The elec‑TRON range represents a new benchmark in suspension technology, combining Nitron’s world-renowned engineering with cutting-edge electronic valve control. Built on decades of motorsport experience and precision craftsmanship, this system delivers adaptive damping performance with exceptional responsiveness and control.
At the heart of the system is Nitron’s proprietary proportional solenoid valve, offering precise, real-time adjustment of damping forces. Each shock absorber features an independent valve, enabling individual damping control at each wheel, a key factor in optimising handling, stability, and ride comfort.
The valve operates within a wide current range of 300 to 1800 milliamps, allowing fine-grained control from full firm to full soft settings. With an incredibly fast response time of just 6 to 8 milliseconds, the system adjusts seamlessly to changing driving conditions, delivering both performance and refinement.
Controlling both compression and rebound damping, the valve is piston rod-mounted, fine-tuning fluid flow through the damper by adjusting bleed characteristics of the shim stack. Integrated into Nitron’s gas-pressurised mono-tube design, it ensures consistent performance, thermal stability, and long-term reliability.
The elec‑TRON system is compatible with both our RoadSport, R1 (electronic adjustment only) and R3 (manual high and low-speed compression adjustment) kits, offering flexibility for a wide range of performance and tuning needs. The elec‑TRON RoadSport delivers motorsport-grade damping with full electronic control, seamlessly blending track-capable performance with daily drivability and OEM integration, making it the ideal choice for drivers who demand precision handling without compromising on comfort.
Whether on the road or the circuit, the Nitron elec‑TRON range delivers an intelligent, high-performance suspension solution designed for drivers who demand more from every mile.
What is the difference between the Nitron R1 and R3 suspension kits?
The key difference between the R1 and R3 kits is the level of adjustability and their intended use.
The R1 kit is designed for road and fast road applications. It features combined damping adjustment, making it simple to set up while still delivering a significant improvement in handling, stability, and ride quality. It’s an ideal choice for customers looking for a high-performance upgrade without the need for detailed tuning.
The R3 kit is designed for high-performance and track use. It offers independent adjustment of rebound and compression (including high- and low-speed compression), along with an external reservoir for greater control and consistency under demanding conditions. This allows for precise fine-tuning to suit different driving styles and environments.
In short, the R1 provides a straightforward, high-quality upgrade for everyday and occasional performance use, while the R3 is aimed at those who want maximum adjustability and ultimate performance potential.
What is a RoadSport kit?
A RoadSport kit is a suspension upgrade that uses OEM mounting points for easy fitment and delivers improved handling and stability on the road. It keeps a comfortable ride while offering a sportier driving experience—perfect for daily use and occasional spirited driving.
What is the Nitron FAL?
The Nitron FAL (Front Axle Lift) is a high-performance suspension system that allows you to raise the front axle at the touch of a button.
Key features and benefits:
- One-touch adjustability: Easily raise or lower the front axle to avoid speed bumps, driveways, or obstacles.
- Enhanced handling: Improves steering response and cornering stability.
- Customisable ride: Fine-tune preload and ride height to suit road or track conditions.
- Seamless integration: Works with existing Nitron suspension setups.
- Premium durability: Engineered for long-lasting performance under all conditions.
In short, the FAL gives drivers full control over front suspension height and performance, making everyday driving easier while still delivering peak performance when you need it.
Why should I upgrade my suspension?
Upgrading your suspension can improve handling, stability, driver and rider confidence, and the overall response of your vehicle. A properly specified suspension system can also provide greater control over damping, ride height and other settings, allowing the suspension to be better matched to the vehicle and how it is used.
What are the benefits of Nitron suspension kits?
Nitron suspension kits are designed to provide improved control and adjustability compared with standard suspension. Depending on the product, features can include adjustable damping, adjustable ride height and vehicle-specific spring and damper specifications. The appropriate specification depends on the vehicle and whether it is being used on the road, track or both.
Which Nitron suspension kit is right for my car or motorcycle?
The right suspension depends on your vehicle, intended use, driving or riding style and the level of adjustment required. Nitron offers different suspension specifications for road, fast-road and track applications. Use the vehicle selector to find products designed specifically for your car or motorcycle, or contact Nitron for advice if you are unsure which specification is appropriate.
What is the difference between single-adjustable and twin-adjustable suspension?
A single-adjustable damper provides adjustment over one aspect of damping, while a twin-adjustable damper provides separate adjustment over two damping characteristics. This additional adjustment can provide greater control when setting up a vehicle for different road, driving or track conditions. The exact adjustment range and function depends on the specific Nitron product.
Does Nitron suspension improve handling and ride comfort?
A correctly specified and configured suspension system can improve vehicle control and handling while maintaining a compliant ride. Suspension setup is important: spring rates, damping, ride height, geometry, tyre choice and the intended use of the vehicle all influence the final result.
Are Nitron suspension kits road legal?
Nitron suspension products are designed for use on specific road-going vehicles, but requirements can vary according to the product, vehicle and country. Customers should ensure that any modifications comply with applicable local regulations and that the vehicle remains suitable for road use after installation.
Automotive
How do I choose the right coilovers for my car?
Start with your exact vehicle model, specification and intended use. Consider whether the car is primarily used on the road, for fast-road driving, track days or competition. You should also consider the level of damping adjustment and ride-height adjustment you require. Nitron’s vehicle-specific product range is designed to make selecting the appropriate suspension specification easier.
What is the difference between coilovers and standard suspension?
A coilover combines the coil spring and damper into a single suspension assembly. Compared with many standard suspension systems, performance coilovers can provide additional control over damping and, depending on the design, ride height. This allows the suspension to be configured more closely to the vehicle and its intended use.
Do Nitron coilovers lower the car?
Nitron coilover kits can provide ride-height adjustment where specified. The available adjustment range varies between products and vehicles. Ride height should be set within the manufacturer’s recommended range and with consideration given to suspension geometry, clearance and the intended use of the vehicle.
Can Nitron suspension be adjusted for road and track use?
Yes, where the particular Nitron product provides adjustable damping and/or ride height. This allows the suspension to be configured for different conditions and driving requirements. A road and track setup should be developed around the vehicle, tyres, circuit and driver’s requirements rather than simply using maximum or minimum settings.
How do I set up my Nitron suspension?
Begin with the recommended baseline settings supplied for your specific Nitron product. From there, adjustments can be made methodically based on the vehicle’s behaviour, tyre performance and driving conditions. Make one change at a time and record your settings so that you can identify what improves the vehicle’s behaviour.
Will upgrading my suspension affect ride comfort?
It can. Suspension design and setup involve a balance between ride comfort, body control and handling performance. A correctly specified Nitron system can provide improved control without necessarily making the vehicle excessively harsh. Spring rates, damping settings, ride height, tyres and vehicle setup all influence ride quality.
Can I fit Nitron suspension kits myself?
Many Nitron suspension products are designed as vehicle-specific replacements for the original suspension and can be installed by a suitably equipped and experienced technician. Installation requirements vary between vehicles. If you are not experienced with suspension installation, we recommend using a qualified Nitron Service Centre.
Do I need a wheel alignment after fitting Nitron suspension?
A wheel alignment is strongly recommended after installing suspension components that alter ride height or suspension geometry. The alignment should be checked and adjusted to appropriate specifications for the vehicle and intended use.
How often should car suspension be serviced?
Service intervals depend on the product and how the suspension is used. Road vehicles, track cars and vehicles operating in harsh conditions can have very different service requirements. Refer to Nitron’s recommendations for your specific product and have the suspension inspected if you notice changes in handling, damping performance, leaks or unusual noises.
Motorcycle
How do I choose the right rear shock for my motorcycle?
Start with your exact motorcycle model and year, then consider your weight, typical load, riding style and intended use. Road riding, touring, fast-road riding and track use can require different suspension specifications. Nitron offers vehicle-specific shocks and can configure products according to the application and rider requirements.
What is the difference between Nitron R1 and R3 motorcycle shocks?
Nitron motorcycle shocks are available in different specifications to provide different levels of damping adjustment. R1 provides single-adjustable damping, while R3 models offer additional adjustment for riders who require greater control over damping characteristics. The correct specification depends on the motorcycle and how it is used.
Can I have a Nitron shock set up for my weight and riding style?
Yes. Suspension setup should take the rider, motorcycle, typical load and intended use into account. Nitron motorcycle shocks can be configured for individual applications, including factors such as rider weight and usage. Providing accurate information when ordering helps ensure the shock is appropriately specified.
Can Nitron suspension improve motorcycle handling?
A correctly specified and set-up suspension system can improve stability, control, traction and rider confidence. Suspension performance also depends on tyres, geometry, rider setup and the condition of the rest of the motorcycle.
Can I use Nitron suspension for road and track riding?
Yes, depending on the specific product and setup. Nitron offers suspension designed for different levels of road and performance use. If a motorcycle is used for both road and track riding, the suspension should be configured to provide an appropriate compromise or adjusted for each application where the product allows it.
How do I adjust my Nitron motorcycle shock?
The adjustment procedure depends on the specific Nitron shock. Always refer to the instructions supplied with your shock and identify which adjusters are fitted before making changes. Start from the recommended baseline settings and make small, recorded adjustments rather than changing multiple settings at once.
What is preload, and how should I set it?
Preload is the initial compression applied to a suspension spring. It is primarily used to establish the correct suspension sag and operating position rather than simply making the suspension harder. The correct preload setting depends on the motorcycle, spring specification, rider weight and intended load.
What is rebound damping?
Rebound damping controls the speed at which the suspension extends after being compressed. Too little or too much rebound damping can affect the motorcycle’s ability to follow changes in the road surface. The correct setting depends on the motorcycle, spring, tyres and riding conditions.
What is compression damping?
Compression damping controls the resistance of the damper as the suspension compresses. Depending on the Nitron product, compression damping may have separate adjustment ranges. Correct compression settings help control suspension movement while maintaining tyre contact and rider control.
When should my motorcycle shock be serviced?
Service requirements depend on mileage, age and how the motorcycle is used. Frequent road use, high mileage, track riding and harsh conditions can increase the need for servicing. If you notice reduced damping performance, oil leakage, unusual noise or changes in handling, the shock should be inspected.
Installation & Setup
Can customers install Nitron suspension themselves?
We recommend installation is carried out by a qualified professional to ensure safety and optimal performance.
Do you provide setup guidance?
Yes, baseline setup information is provided with the product. Additional support is available through Nitron or our authorised dealers.
Warranty
What warranty is provided?
Automotive
Nitron warrants all its products and accessories against design and material defect for a period of 5 years from date of purchase. Uniquely, Nitron offer a rolling 12 month parts warranty on all shocks that are serviced by a Nitron Approved Service Centre.
Motorcycle
Nitron warrants all its motorcycle products and accessories against design and material defect for a period of 5 years from date of purchase. The warranty does not cover any such failure due to incorrect fitment or use and does not extend to any other part of the motorcycle. All Nitron shocks require specific maintenance detailed above. Failure to comply with the installation and maintenance procedures may result in avoidable damage caused to the shock or motorcycle. Servicing by an authorised Nitron service centre at the intervals specified above must be adhered to as a condition of the warranty.
Uniquely, Nitron offer a rolling 12 month parts warranty on all shocks that are serviced by a Nitron Approved Service Centre.
What is the duration of Warranty?
The warranty period commences from the date of sale and lasts for 5 years from that date. This 5 year period is only valid if Nitron’s recommended service intervals are kept to.
What does Warranty cover?
This warranty covers defects in materials and workmanship for the following products: Nitron RoadSport, Nitron R1, Nitron R3, Nitron elec-TRON RoadSport, Nitron elec-TRON R, Nitron elec-TRON R3.
This warranty does not cover damage resulting from improper installation, misuse, or neglect, normal wear and tear, unauthorised modifications or repairs, incidental or consequential damages.
Returns
How long do I have to return my Nitron product?
You may return eligible products within 10 working days of the purchase date. To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when you received it. Custom built kits (body length, hose length, different reservoir type) cannot be returned.
How do I return an order?
You may return eligible products within 10 working days of the purchase date. To initiate a return, please contact sales@nitron.com. You may be asked to provide proof of purchase. Upon receiving and inspecting the returned product, we will process your refund or exchange. Refunds will be issued to the original payment method, and exchanges will be processed promptly. A restocking fee of 20% may be applied in certain situations. Please check with our customer support for more details.
Will I get charged to return an order?
Customers are responsible for return shipping costs unless the return is due to a Nitron error. Nitron will only cover return cost to the original address the product was shipped to. For example, if Nitron shipped to UK mainland they will cover UK mainland costs. If the goods have been shipped elsewhere the dealer must cover these costs. A restocking fee of 20% may be applied in certain situations. Please check with our customer support for more details.
Can I return a Nitron product if I have fitted it to my vehicle?
Products must be unused and in the same condition as when received to qualify for a return under Nitron’s returns policy. If a product has been fitted or used, please contact Nitron before sending it back so the team can advise whether a return is possible.
Can I return a custom-built Nitron suspension kit?
Custom-built kits cannot be returned. This includes kits manufactured to specific requirements such as different body lengths, hose lengths or reservoir configurations. If you are unsure whether your product is classed as a custom build, contact Nitron before placing your order.
Can I return a product if I ordered the wrong specification?
Contact Nitron as soon as possible if you believe you have ordered the wrong product or specification. Eligibility for a return depends on the condition of the product and whether it is a standard or custom-built item. Products that have been used or fitted may not be eligible for return.
What happens after Nitron receives my returned product?
Nitron will inspect the returned product to confirm its condition and eligibility. Once the inspection is complete, Nitron will process the applicable refund or exchange. If additional information is required, the Sales Team will contact you.
Can I return a Nitron product purchased from a dealer?
If you purchased your Nitron product through an authorised dealer, contact the dealer you purchased it from in the first instance. They can advise on the applicable return process and liaise with Nitron where required.
Shipping
What are the typical lead times?
Lead times can vary depending on product type, availability and time of year. The Nitron Sales Team can confirm estimated delivery times at the point of order.
I need to amend an order I placed. Who do I contact?
To amend an existing order, please contact the Nitron Sales Department using the details on our contact us page.
How are orders shipped and tracked?
A tracking ID will be sent to your email at the point of dispatch from the Nitron Warehouse.
What should I do if an order arrives damaged or incomplete?
If your product arrives damaged, contact Nitron as soon as possible and provide details of the damage. You may be asked to provide photographs and proof of purchase so that the issue can be investigated and the appropriate solution arranged.
What if my Nitron product is faulty?
If you believe your Nitron product has a defect or malfunction, contact Nitron’s Sales Team with your product details and proof of purchase. Nitron will assess the issue and advise whether it should be handled as a return, warranty claim or service requirement.
Dealers
How do I become an authorised Nitron dealer?
To become an authorised dealer, please visit our dealer page. You’ll be guided through the onboarding process, including account setup and initial product guidance.
Is there onboarding support for new dealers?
Yes, Nitron provides onboarding materials and guidance to help dealers get started.
Are training resources available?
Support documentation and guidance are available. Additional training may be provided where applicable.
Ordering & Availability
Are products made to order?
Many Nitron products are built to order to ensure the best fit and setup for your vehicle.
How long will my order take?
Lead times can vary depending on the product and demand. Your dealer will provide an estimated delivery time when you order.
Servicing
Do Nitron products need servicing?
Yes, regular servicing ensures optimal performance and longevity.
Does Nitron offer replacement parts and servicing?
Yes. Nitron provides servicing and replacement components for its suspension products. Servicing can help restore damper performance and allow worn components to be inspected and replaced where required. Contact Nitron for information about servicing your specific product.
Are Nitron products serviceable?
Yes, all products are fully serviceable and rebuildable.
How often should products be serviced?
Nitron shocks have been specifically designed and built to provide years of reliable and consistent service. As with any high performance, high precision product, to ensure optimum performance at all times, it is recommended that they are serviced to a schedule recommended by the manufacturer. This should be carried out directly by Nitron or by a Nitron Approved Service Centre to ensure this is done correctly with genuine Nitron Suspension parts.
The frequency of a recommended service varies according to the individual schedule received with the shock, however the recommended servicing schedules are detailed on our Shock servicing page.
Where can servicing be carried out?
Servicing can be completed by Nitron or an approved Nitron Service Centre.
What is included in a Service/Rebuild?
- Adjuster settings, Spring preload and various measurements are recorded
- Clean and Degrease
- Disassembly and Inspection
- Reassembly with new Seals, O-rings and Shims (parts if required)
- Bled with new Oil
- Nitrogen re-gas to specification pressure
- Dyno performance test (2 and 3 way only)
- New Nitron stickers applied
- Returning shock(s) to received or factory settings (unless stated otherwise)
Please note: Any additional parts requiring replacement due to wear and tear, misuse or incorrect installation will be chargeable at the standard cost. A charge will also apply if the product is extremely dirty for the clean and degrease. Any additional work will be discussed with you before being undertaken where possible.
Where can I find my shock stamp number?
To find your shock stamp number, click the below to visit our webpage with helpful illustrations. If you are still having trouble, please contact us for further assistance.
How long does Nitron suspension servicing take?
Service times depend on the product, its condition, the work required and current workshop demand. Contact Nitron with your product details for current service times and requirements.
How do I know when my shock needs servicing?
Signs that suspension may require attention include changes in damping performance, oil leakage, unusual noises, inconsistent handling or a noticeable deterioration in ride quality. However, suspension can require servicing before obvious symptoms appear, which is why following the recommended service schedule is important.
Can damaged suspension components be replaced?
Where appropriate, worn or damaged components can be inspected and replaced during servicing. The available replacement options depend on the product, component and condition of the damper.